Reea Store

Welcome to Reea Store — your go-to destination for fun, squishy, and stress-relieving toys! Based in Lansing, Michigan, we're passionate about bringing joy and relaxation to everyday life through our carefully curated collection of sensory squeeze toys, stress balls, fidget cubes, and novelty mystery boxes.

Whether you're looking for a satisfying squish to melt away stress, a sensory toy for focus and calm, or a delightful surprise gift, we've got something for everyone. Our products are playful, high-quality, and designed to bring a smile to your face — no matter your age.

At Reea Store, we believe that a little squeeze can go a long way. Thank you for shopping with us and being part of our community!

Reea Store

We're here to help! Whether you have questions about our products, need assistance with an order, or just want to say hello, we'd love to hear from you.

Location:
United States

Customer Support:
We aim to respond to all inquiries within 24-48 business hours. For the fastest response, please reach out through our website contact form or email.

Business Hours:
Monday - Friday: 9:00 AM - 5:00 PM (Central Time)
Saturday - Sunday: Closed

Thank you for choosing Reea Store. Your satisfaction is our priority!

Privacy Policy

Last updated: May 12, 2026

1. Introduction
Welcome to Sofadine Store ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from sofadine.shop.

2. Information We Collect
When you visit our store, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products you view, what websites or search terms referred you to our site, and how you interact with the site.

When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

3. How We Use Your Information
We use the information we collect to:

• Process and fulfill your orders, including sending you emails to confirm your order status and shipping updates
• Communicate with you about products, services, and promotions
• Screen orders for potential risk or fraud
• Improve and optimize our store
• Comply with legal obligations

4. Sharing Your Information
We share your personal information with third parties to help us provide our services, including:

• Shopify (our e-commerce platform provider)
• Payment processors to securely handle transactions
• Shipping carriers to fulfill and deliver your orders
• Marketing and analytics partners (only as permitted by law)

We do not sell your personal information to third parties.

5. Cookies
We use cookies and similar tracking technologies to track activity on our store and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Your Rights
Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, please contact us at phathuytn6g8lny@gmail.com.

7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us:

Sofadine Store
76 Valley Trl SE, Acworth, Georgia 30101, United States
Email: phathuytn6g8lny@gmail.com
Phone: (770) 655-4827
Website: sofadine.shop

RETURN & EXCHANGE POLICY

1. Return Window
We accept returns within 1 year of the delivery date. Items must be unused and undamaged to be eligible for a return.

2. Quality Defect Returns
If your item arrives with a quality defect or is damaged, we will cover both the outbound and return shipping costs and issue a full refund. Please contact us within 30 days of receipt with photos of the defect.

3. Personal Preference Returns
If you wish to return an item due to personal preference (e.g., wrong size chosen, change of mind), the return shipping cost is the customer's responsibility. A full refund of the item price will be issued once we receive the returned item in its original condition.

4. Exchanges
We're happy to exchange items for a different size or color within the same 1-year return window, subject to availability. To request an exchange, please contact our support team and we'll guide you through the process.

5. Order Cancellations

• Orders not yet shipped: Full refund issued within 24 hours of cancellation request.
• Custom/personalized orders not yet shipped: 60% refund issued.
• Custom/personalized orders already shipped: Non-refundable.

6. How to Initiate a Return or Exchange
Please contact our customer support team to start the process:

• 📧 Email: phathuytn6g8lny@gmail.com
• 📞 Phone: 9163632590
• 📍 Address: 6210 Haag Rd, Lansing, MI 48911, United States

We aim to respond within 1-2 business days. Please include your order number and reason for return/exchange in your message.

7. Refund Processing
Once your return is received and inspected, your refund will be processed within 5-7 business days to your original payment method.